Frequently Asked Questions

Below are some of the most asked questions we’ve received but if you have something specific, please don’t hesitate to contact us directly.

  • Highlight films showcase the most beautiful moments of your wedding day set to a beautiful soundtrack.

  • The ceremony film is our fully edited film that recaps your wedding ceremony in-full. It is usually 15-30 minutes long and it covers everything from the start of the ceremony to the “I do’s”. It typically includes footage of the couple exchanging vows, the exchange of rings, the first kiss, and other key moments from the ceremony.

  • The first dance films are individually edited films that feature each of the first dances. These are beautiful micro-films that allow you to relive the love and joy of the first dances from your wedding day.

  • You will receive your wedding film between 1-3 months after your wedding date. We take our time producing all of our wedding films to ensure the maximum quality and maximum results. We are proud to craftily create all of our films. In extreme cases we can expedite the process of producing certain films (additional fees apply).

  • A love story is a video shot prior to your wedding date. We like to tell the story of how the two of you met, how you got engaged and what does your other half mean to you. It is a very romantic and casual shooting session that can take between 2-4 hours of filming (shoot time is contingent of the locations chosen).

  • Announce your wedding with a ‘Save the Date’ film which provides the important details of the event, such as the date, location, and time. This video is sent to your friends and family as a way to inform them of the upcoming wedding and to give them enough notice to plan for the event. It can be creative, fun and personal video that showcase your personalities, love story and the wedding theme.

  • We began crafting ‘Thank You Films’ as a way to help our bride and groom give gratitude to those that have helped them along the way. These are short and sweet films under 3-minutes which you can gift to your bridesmaids, groomsmen or friends & family once the wedding day is over.

  • Relive your wedding toasts through a thoughtful, emotional and fun film which features each of the meaningful wedding toasts that were given during your wedding reception.

  • Raw footage is the high definition images/videos of your wedding – uncut and unedited. It is everything that we capture during the entire wedding day. All the cards will be transferred to an external hard drive and you will be able to watch the files by clicking on each of them individually. The files won’t be organized on a sequence, so you will need to click on them in order to watch the videos.

  • Reading letters is a great way to give yourself a few quiet moments to focus on this sweet note from your loved one.

    Reading letters is a popular option for couples who want to add a personal moment to their videos. If you want to have us record audio and video of you reading a letter from your fiancé as you get ready, we can! If that doesn’t sound like something you’d want to do, that’s fine too.

  • We carry full insurance, specifically $2 million in general aggregate insurance.

    Once you book we can provide our COI (copy of insurance paperwork) and if needed we can even put your venue's name on the COI."

  • We custom build our production teams to ensure we have the best person for the specific job.

    Your wedding film is captured by our production team, edited by our wedding film editors, and our wedding film producers & coordinators are here along the whole way to make sure everything goes smoothly.

    We don’t outsource any of our work and we take pride in creating you a masterpiece that will last a lifetime.

  • Once you’ve inquired and booked your wedding package, we’ll lock in your wedding date and begin the pre-production process for your wedding film.

    We’ll meet in person or over Zoom to have a discovery call. This is where we ask all sorts of logistic and style questions to help us prepare for your wedding. We’ll ask about your timeline, contact people, locations, and other day-of details, as well as what kind of music you like, whether or not you like slow-motion footage or voiceover, and lots of other specific style questions. The more we know about you and your style, the better!

  • Once you book a film package with us, we’ll schedule a discovery call to get our wedding film pre-production underway.

    We want to make your planning process as easy as possible. During our discovery call, we will gather all the logistic information we need like a detailed day-of timeline, your contact people, addresses, arrival time, etc.… as well as your specific style preferences.

    From here we’ll begin to design the film vision of your wedding film. Our goal is to make your wedding film match the brand of your wedding and love.

  • Yes! You’ll be meeting with our production team multiple times before to big day to ensure we are 100% prepared and ready to capture your life defining moment.

    We’ll chat about your wedding vision, colorways, style of music, and other creative logistics that will help us create your wedding film to represent your brand of love.

  • For every part of your film, including the music, you get to be the creative decision-maker.

    You can choose any song that we can find legal access to. Copyright law prevents us from just taking any song and using it in your film. Thankfully, we have access to tens of thousands of songs in our song bank. You can provide a specific song that you want us to try and get a legal copy of, an example song, or even a preferred style or genre.

    We want to you love the music in your wedding film.

  • We are always touching base with our team to ensure that we will be ready and present on the day of your wedding. The last thing we want you to worry about is your production team not showing up. We’ll be there before you arrive, and after the bubbles have settled.

    With our unique team approach to every wedding, when life’s emergencies strike we have our own team of highly skilled cinematographers to pull engage if a scenario may occur.

  • Yes. You can pay by cash, check or credit card. If you want to pay by card, just let us know and we’ll send an invoice you can pay online.

  • Absolutely! We love using raw and authentic vows from your wedding ceremony in your wedding film. This lets your friends and family that were not able to be present, the emotions and feelings that we’re alive during the special moment.

  • We draw on our experience as documentary and commercial filmmakers, and strive to capture all the little moments of joy and love on your wedding day. We generally keep a pretty low profile while filming, and try to capture events as they unfold naturally. We want your wedding film to be about you, not about us.

  • We’ve worked in the film production industry for over 15 years.

  • When booking with us, a $500 deposit is required to secure your wedding date. Six months before the wedding, a 50% deposit of the total cost is required, with the remaining 50% due two weeks before the wedding date.

    In the event of a cancellation made at least 30 days before the wedding date, the wedding date deposit will be refunded. Cancellations within 30 days of the wedding date will result in a refund of your total investment, but the wedding date deposit will not be refunded. If the wedding needs to be rescheduled, the deposit will be applied to the new date.

    However, we understand that unforeseen circumstances can arise and we'll work with our couples to find a suitable solution. We will make every effort to accommodate rescheduling requests, however, there is a possibility that we may already be booked on your requested date. Therefore, we recommend informing us of any rescheduling needs as soon as possible to ensure availability!